FAQ's
GENERAL
Highest Point returns to Williamson’s Park in Lancaster from Thursday 11th to Sunday 14th May 2023.
Highest Point is located in Williamson Park, Lancaster. It takes about 5 minutes to get there from the town centre by bus, or car. The entrance to Highest Point Festival is located on Wyresdale Road, postcode LA1 3EA.
If arriving by Car please head to North West Auctions, Wyresdale Road, LA1 3JQ
Yes, but you must be back before the advertised last entry time. Please note, you may be subject to another search upon re-entering the festival.
Stage times have been published on our social media channels and will be displayed at the festival.
No, Highest Point is a non-camping festival so camping equipment is not needed. However, there is plenty of alternative accommodation to choose from in Lancaster and the surrounding areas.
Please see below for an interactive map of all nearby hotels you can book:
https://bit.ly/3oc6E8W
Highest Point is a family festival and therefore there aren’t any age restrictions. Children are able to attend the full duration of the festival.
Please note, anyone aged 13 – 17 must be accompanied by their parents or an adult aged 30+ at all times throughout the event.
Children aged 12 & under are free and must be accompanied by a parent or adult at anytime.
You may be asked to show a photo ID upon entry.
All Highest Point festival goers must have a ticket for entry, no matter the age.
You are not allowed to bring your own food and drink to Highest Point. There will be a wide variety of food and drink stalls inside the festival, serving up organic, vegetarian, and vegan options!
If you have special dietary requirements please email info@highestpoint.co.uk and we can help accommodate this.
Highest Point has a diverse range of food and drink options available to suit all festival goers. We advise that the average alcoholic drink is £5.50 and soft drink £2.50. For a main food item, you are looking around the £7 – £10 mark.
Due to security restrictions you are unable to bring camping chairs into the festival. You are welcome to bring a picnic blanket along with you as there is plenty of space available.
No dogs are allowed on site for the festival, an exception for this is guide dogs accompanying those with a disability.
Highest Point takes place at Williamson Park in Lancaster, home to the iconic Ashton Memorial and is set in 54 acres of parkland with woodland walks & play areas.
The event will be held within the parkland and you’ll find that some areas within the site will be uneven. There are plenty of tarmac pathways within the park, with the stages easily accessible.
Please prepare for all scenarios, consider the ground conditions and the unpredictable English weather!
Our main gates close at 7pm each day. We understand everyone may not be able to make this time due to work commitments and other reasons, so if you are expecting to arrive later than this then please email info@highestpoint.co.uk to make arrangements.
The main gates close at 7pm each day. If you will be arriving after this time then please email info@highestpoint.co.uk for more information.
You will be subject to a search upon entry.
This search will include the use of drug detection dogs. Please do not panic.
If you have drugs or other banned substances including NOS/Nitrous Oxide/Laughing Gas then amnesty bins are available for you to dispose of these substances without any further action
If you continue and items are then detected, it is likely you will be refused entry to the event.
DISABLED ACCESS
Please purchase the tickets you require for Highest Point Festival via Skiddle, not including the Personal Assistant ticket.
We then ask you to supply us with one of the following documents dated within the past 12 months or with valid date covering the event:
-The front page of the DLA letter with the PIP letter
-The front page of Attendance Allowance letter
-Evidence of being registered as severely sight impaired (blind)
-Recognised Assistance Dog ID card
-Valid Access Card showing you require a +1 to accompany you
For a disabled parking space we will need an image of your Blue Badge. Please be aware there is a limited number of disabled spaces available and these will be allocated on a first come first service basis.
If you could email the supporting document and your Skiddle order ID number to info@highestpoint.co.uk we can add a Personal Assistant ticket to your order.
The disabled car park is situated on the University of Cumbria campus. Please use the postcode LA1 3JD. This car park is opposite the site entrance.
Please turn either left or right off Bowerham Rd into the University campus, you will be met by a steward who will request your name & provide you with a disabled car park pass.
How to get from car park to Highest Point Entrance:
From the car park, please follow a path where you will pass a football pitch on your right then the University of Cumbria Sports complex on your left. Next, cross Wyresdale Rd which is closed for the duration of the festival. Finally, you will reach Highest Point Festival main entrance where you will have your ticket(s) scanned and you will receive your wristbands.
These will be located all across the park. You will be able to locate them on the map in the Highest Point Festival guide which will be provided at the festival entrance. Furthermore, Highest Point has an app that contains a full festival map with key facilities highlighted.
WELFARE
We have an advanced medical team on site who have a direct radio link to our event control.
You can find the medical tent opposite the lake on the exit of the festival, this is sign posted across the site.
Should you need medical attention and cannot make your own way to the tent, then please find the nearest member of security or highest point staff who will contact the medical team on your behalf.
If you have lost your friends, drunk to much, have a headache or other none medical assistance – or you just need a chat – then on site this year we welcome TLC Welfare, who you can also find opposite the lake.
Highest Point Festival does not condone the use or sale of drugs or the intended misuse of legal substances. Drug enforcement laws are as applicable on the Festival site as anywhere else in the country. We work very closely with the Lancashire Police and Lancaster City Council to ensure that the safety of our attendees is managed to the highest standard.
You can read our full policy on illegal substances here.
If you or your friends have taken any substances and begin to feel unwell then please do not worry and seek medical attention immediately – you will not be judged in any way and our medical experts can give you the best care.
TICKETS
You can buy tickets for the festival through the Skiddle website: https://www.skiddle.com/festivals/highest-point-festival/
No worries, please check your emails for the Skiddle confirmation email and try auto logging into the Skiddle app.
Still struggling? Head to the Skiddle FAQ site and use the order finder tool located there. Here’s a quick link – https://help.skiddle.com/en/
Yes, you can pass them on to family, friends or work colleagues so that they can use the tickets at the event instead. Please see the article below on how you can change the name on the order.
No, when you arrive at the festival you will be given a wristband permitting entry for the rest of the event. As a result, we cannot split multiple-day tickets.
Please head to the Skiddle Help website for more information and help.
BEFORE EVENT
Highest Point is located in Williamson’s Park, a Lancaster central location. This festival is a family-friendly festival that has something for everyone to enjoy. Featuring some of the best DJs and artists around with lots of kids activities along with excellent views, and the best spots for watching your favourite artists.
If you require access to the viewing platform, please email through to info@highestpoint.co.uk with your requirement. Please note, there is limited availability on the viewing platform so a space is not guaranteed.
Yes… and we’d love you to join us and help at Highest Point If you’re interested, please send over an email to info@highestpoint.co.uk for more information.
Thank you for your interest in trading at Highest Point festival 2022.
Please can you fill in the below form to register your interest:
Once filled please await a response.
If it is for industry / professional usage then, unfortunately not as we have a full media team who will be capturing the festival. If it is for personal usage, then we encourage the use of photography! Don’t forget to tag us in your pictures, so we can enjoy them too!
The only forms of ID that are accepted to ensure festival entry are;
- Valid Provisional Driving License
- Valid Full Driving License
- Valid Passport
Yes, you may bring a bag, but it has to be no bigger than an A4 sheet of paper.
Highest Point operates on a fully cashless system which means no cash will be handled at any point throughout the festival. All purchases across the site will be contactless by card/phone/watch. This helps speed up transactions and reduce queuing time.
AFTER EVENT
If you send over an email to info@highestpoint.co.uk a member of the team will be able to look to see if the item was handed in to us and assist you further.
